Hiring for BPO inbound & outbound Process

Job Types: Full Time
Job Locations: Bangalore

@@@@ Preferred IMMEDIATE joiners @@@@

If anyone interested please feel free to contact us immediately

Smitha : +91 9742289551 

Dhanraj : +91 8050517140

Chithra : +91 8951456659

Email: smitha@vamtrickbusinesssolutions.com 

JOB DESCRIPTION for Inbound -Voice Process (Customer support executive)

Fluent Hindi & English is MUST

Age: Below 30

Salary: 2-3.5 LPA

Experience: 0-6 years, fresher’s also welcome

Minimum Educational Qualification – 10+2 OR Any Graduates.

Location: Bangalore

Industry: BPO / Call Centre / ITES

Functional Area: Customer Service

Role Category: Voice, Semi Voice

Employment Type: Full time, permanent

Responsibility:-

Coordinating between the customers and Technical team and resolving the issues.

Semi Voice Process(Call/Email/Chat) – predominantly Voice.

Hard worker and quick learner.

Quick Adaptation to new ideas and methodology.

Flexibility with Rotational and Day Shifts (No Night shifts) between 10 AM IST to 6 PM IST.

Must be flexible to extend in case of business requirements.

A Good Team Player with desire to learn, perform and grow.

Basic knowledge of Computer…..

JOB DESCRIPTION for Outbound -Tele sales (Telemarketing Executive)

Fluent Hindi & English is MUST

Age: Below 30

Salary: 2-3.5 LPA

Experience: 0-6 years, fresher’s also welcome

Minimum Educational Qualification – 10+2 OR Any Graduates.

Location: Bangalore

Industry: BPO / Call Centre / ITES

Functional Area: Telemarketing, Tele sales

Role Category: Voice

Employment Type: Full time, permanent

Responsibility:-

Good Written communication skills in English.

Make designated number of outbound calls within the time allotted.

Handle customer inquiries both telephonically and by email.

Follow communication “scripts” when handling Calls.

Describe products to the customers and responds to queries and close sales.

Has to prepare the reports and maintain them as well

Build sustainable relationships and engage customers

Flexibility with Rotational and Day Shifts (No Night shifts)

Must be flexible to work timings. (Day shift only)

A Good Team Player with desire to learn, perform and grow.

Basic Knowledge of Computer and Microsoft office applications.

                                                                                                                                                                                                                                                                                  

Apply for this position

Allowed Type(s): .pdf, .doc, .docx